Socious Talent Marketplace
2023
Led the complete rebuild of Socious' talent marketplace, designing new branding, contract management, crypto payments, and a decentralized dispute resolution system.
Context
Socious 2.0 was a functional MVP but couldn't scale. The platform needed a complete rebuild to support the features required for a modern freelance marketplace focused on social impact.
Problem
- No contract management — agreements were informal
- Single payment method limited global participation
- No trust mechanism for new users (referrals)
- No protection when disputes arose
How do we rebuild Socious from scratch into a comprehensive and accessible freelance platform while keeping social and environmental impact at the core?
Process
Phase 1: Platform Foundation
Contract Management
Designed end-to-end flows for proposals, milestones, and acceptance workflows.
Multi-Currency Payments
Integrated both Fiat and Crypto payments.
Challenge: Making crypto accessible to non-crypto users via seamless wallet connections.
Credential Integration
Connected platform to Socious Identity Wallet.
Verified badges display on freelancer profiles for instant trust.
Phase 2: Decentralized Referral System
Traditional referral systems are opaque. We built a blockchain-based system where reward distribution is fair and verifiable with:
- a referral dashboard
- verified rewards
- a transparent tracking
Phase 3: Escrow & Dispute Resolution
Freelance platforms struggle with trust. Clients worry about paying for undelivered work; freelancers worry about not getting paid.
The Solution: Smart Contract Escrow + DAO Jury System.
Dispute Resolution Flow:
1 Dispute Initiation
Claimant submits dispute with evidence. Disputant has 10 days to respond or lose automatically.
2 Jury Selection
Smart contract randomly selects 3 jurors from DAO pool. Jurors must accept within 24 hours.
3 Evidence & Decision
Jurors review evidence in secure channel. Majority vote wins. Smart contract executes payout automatically.
What Went Wrong & Learning
Scope Creep: Contract management scope was too ambitious; we had to phase features across releases.
Blockchain Messaging: Blockchain verification messaging confused non-crypto users. We had to abstract the complexity behind a simple "Verified" badge.
Juror Commitment: Juror time commitment was underestimated. We adjusted expectations and rewards to ensure participation.
Solution
New branding and design system:
Enhances the overall user experience with a visually appealing and intuitive interface.
Comprehensive contract management:
- Ensures that freelancers and clients can work together seamlessly and securely.
- Streamlines collaboration and protects the interests of all parties involved.
Multiple payment options (fiat and cryptocurrencies):
- Allows users to choose their preferred method of transaction, catering to a wider audience.
- Facilitates global collaboration and financial inclusion.
Decentralized referral system:
- Creates a transparent and fair rewards program for users who help grow the platform's community.
- Encourages user engagement and promotes organic growth.
Credential management for educational and work certificates:
- Enables freelancers to showcase their qualifications and expertise.
- Adds an extra layer of trust and verification, helping clients make informed hiring decisions.
Impact
Socious 3.0 represented a significant milestone to create the most user-friendly, inclusive, and innovative freelance marketplace.
Socious Talent Marketplace
2023
Led the complete rebuild of Socious' talent marketplace, designing new branding, contract management, crypto payments, and a decentralized dispute resolution system.
Context
Socious 2.0 was a functional MVP but couldn't scale. The platform needed a complete rebuild to support the features required for a modern freelance marketplace focused on social impact.
Problem
- No contract management — agreements were informal
- Single payment method limited global participation
- No trust mechanism for new users (referrals)
- No protection when disputes arose
How do we rebuild Socious from scratch into a comprehensive and accessible freelance platform while keeping social and environmental impact at the core?
Process
Phase 1: Platform Foundation
Contract Management
Designed end-to-end flows for proposals, milestones, and acceptance workflows.
Multi-Currency Payments
Integrated both Fiat and Crypto payments.
Challenge: Making crypto accessible to non-crypto users via seamless wallet connections.
Credential Integration
Connected platform to Socious Identity Wallet.
Verified badges display on freelancer profiles for instant trust.
Phase 2: Decentralized Referral System
Traditional referral systems are opaque. We built a blockchain-based system where reward distribution is fair and verifiable with:
- a referral dashboard
- verified rewards
- a transparent tracking
Phase 3: Escrow & Dispute Resolution
Freelance platforms struggle with trust. Clients worry about paying for undelivered work; freelancers worry about not getting paid.
The Solution: Smart Contract Escrow + DAO Jury System.
Dispute Resolution Flow:
1 Dispute Initiation
Claimant submits dispute with evidence. Disputant has 10 days to respond or lose automatically.
2 Jury Selection
Smart contract randomly selects 3 jurors from DAO pool. Jurors must accept within 24 hours.
3 Evidence & Decision
Jurors review evidence in secure channel. Majority vote wins. Smart contract executes payout automatically.
What Went Wrong & Learning
Scope Creep: Contract management scope was too ambitious; we had to phase features across releases.
Blockchain Messaging: Blockchain verification messaging confused non-crypto users. We had to abstract the complexity behind a simple "Verified" badge.
Juror Commitment: Juror time commitment was underestimated. We adjusted expectations and rewards to ensure participation.
Solution
New branding and design system:
Enhances the overall user experience with a visually appealing and intuitive interface.
Comprehensive contract management:
- Ensures that freelancers and clients can work together seamlessly and securely.
- Streamlines collaboration and protects the interests of all parties involved.
Multiple payment options (fiat and cryptocurrencies):
- Allows users to choose their preferred method of transaction, catering to a wider audience.
- Facilitates global collaboration and financial inclusion.
Decentralized referral system:
- Creates a transparent and fair rewards program for users who help grow the platform's community.
- Encourages user engagement and promotes organic growth.
Credential management for educational and work certificates:
- Enables freelancers to showcase their qualifications and expertise.
- Adds an extra layer of trust and verification, helping clients make informed hiring decisions.
Impact
Socious 3.0 represented a significant milestone to create the most user-friendly, inclusive, and innovative freelance marketplace.
Socious Talent Marketplace
2023
Led the complete rebuild of Socious' talent marketplace, designing new branding, contract management, crypto payments, and a decentralized dispute resolution system.
Context
Socious 2.0 was a functional MVP but couldn't scale. The platform needed a complete rebuild to support the features required for a modern freelance marketplace focused on social impact.
Problem
- No contract management — agreements were informal
- Single payment method limited global participation
- No trust mechanism for new users (referrals)
- No protection when disputes arose
How do we rebuild Socious from scratch into a comprehensive and accessible freelance platform while keeping social and environmental impact at the core?
Process
Phase 1: Platform Foundation
Contract Management
Designed end-to-end flows for proposals, milestones, and acceptance workflows.
Multi-Currency Payments
Integrated both Fiat and Crypto payments.
Challenge: Making crypto accessible to non-crypto users via seamless wallet connections.
Credential Integration
Connected platform to Socious Identity Wallet.
Verified badges display on freelancer profiles for instant trust.
Phase 2: Decentralized Referral System
Traditional referral systems are opaque. We built a blockchain-based system where reward distribution is fair and verifiable with:
- a referral dashboard
- verified rewards
- a transparent tracking
Phase 3: Escrow & Dispute Resolution
Freelance platforms struggle with trust. Clients worry about paying for undelivered work; freelancers worry about not getting paid.
The Solution: Smart Contract Escrow + DAO Jury System.
Dispute Resolution Flow:
1 Dispute Initiation
Claimant submits dispute with evidence. Disputant has 10 days to respond or lose automatically.
2 Jury Selection
Smart contract randomly selects 3 jurors from DAO pool. Jurors must accept within 24 hours.
3 Evidence & Decision
Jurors review evidence in secure channel. Majority vote wins. Smart contract executes payout automatically.
What Went Wrong & Learning
Scope Creep: Contract management scope was too ambitious; we had to phase features across releases.
Blockchain Messaging: Blockchain verification messaging confused non-crypto users. We had to abstract the complexity behind a simple "Verified" badge.
Juror Commitment: Juror time commitment was underestimated. We adjusted expectations and rewards to ensure participation.
Solution
New branding and design system:
Enhances the overall user experience with a visually appealing and intuitive interface.
Comprehensive contract management:
- Ensures that freelancers and clients can work together seamlessly and securely.
- Streamlines collaboration and protects the interests of all parties involved.
Multiple payment options (fiat and cryptocurrencies):
- Allows users to choose their preferred method of transaction, catering to a wider audience.
- Facilitates global collaboration and financial inclusion.
Decentralized referral system:
- Creates a transparent and fair rewards program for users who help grow the platform's community.
- Encourages user engagement and promotes organic growth.
Credential management for educational and work certificates:
- Enables freelancers to showcase their qualifications and expertise.
- Adds an extra layer of trust and verification, helping clients make informed hiring decisions.
Impact
Socious 3.0 represented a significant milestone to create the most user-friendly, inclusive, and innovative freelance marketplace.